Privacy Policy | OK.Kreatyv | Bespoke Website & Branding Design Studio

Last updated: 14 October 2026

This privacy policy explains how Olga Kovalchuk ("I", "me") collects, uses, and protects your personal information when you visit olgakovalchuk.com or contact me through the enquiry form on this website.

I take your privacy seriously. I only collect what I need, I use it only to respond to your enquiry, and I do not sell, share, or use your information for marketing purposes.

1. Who I am

Data controller: Olga Kovalchuk, a sole trader based in the United Kingdom.

Website: olgakovalchuk.com

Contact: hello@olgakovalchuk.com

This website is operated by me personally. I am the sole person responsible for how your data is handled.

2. What information I collect

I only collect personal information that you voluntarily provide to me by completing the contact form on this website or cal.com and communicating with me by email. This includes:

Your name and contact details, including your email address.
Your company or business name, if applicable.
Information about your project, requirements, budget or preferred timescales.
The contents of your messages and any files you choose to provide.
Other information you voluntarily share in connection with a potential or existing professional relationship.

Please avoid sending sensitive personal information unless it is necessary and there is an appropriate reason to do so.

I do not use third-party analytics tools (such as Google Analytics) on this website. I do not collect your data through cookies beyond those set by Wix as part of operating the website platform (see Section 6).

3. How I use your information

I use the information you submit solely to respond to your project enquiry. Specifically:

To read and understand your project requirements
To reply to your enquiry with relevant information and a suggested next step
To follow up if we agree to have a discovery call or discuss a project further

I will not:

Add you to a mailing list or newsletter without your explicit consent
Send you unsolicited marketing communications
Use your information for advertising or profiling purposes
Sell or rent your information to any third party

Lawful basis: I process your contact form information on the basis of legitimate interests, specifically, responding to a business enquiry you have initiated. Where we enter into a contract, the basis becomes performance of a contract.

4. Who I share your information with

I do not share your personal information with third parties for commercial purposes. The only circumstances in which your information may be accessed by others are:

Wix.com: as my website hosting provider and the platform through which your form submission is processed (see Section 5)
Legal compliance: if I am required by law, court order, or regulatory authority to disclose information

I do not use any email marketing platforms, CRM systems, or third-party tools that store your data beyond the Wix platform itself.

5. Website hosting and data processing

This website is built and hosted on Wix.com, operated by Wix.com Ltd. Wix acts as a data processor on my behalf, meaning they handle the technical infrastructure that enables this website to function, including the processing of contact form submissions.

Wix's servers are located in the United States and European Union. If you are based in the UK or EEA, your data may be transferred to and processed in the United States. Wix carries out such transfers under Standard Contractual Clauses approved by the European Commission and in compliance with UK GDPR requirements.

For full details of how Wix handles data, please refer to Wix's Privacy Policy and their Data Processing Agreement.

6. Cookies

I do not use tracking or analytics cookies on this website. However, as this site is hosted on the Wix platform, Wix may set essential cookies that are necessary for the basic operation of the website, for example, to maintain your session or enable the contact form to function correctly.

These essential cookies do not track you across other websites and are not used for advertising or profiling purposes.

For a full list of cookies set by the Wix platform, please refer to Wix's cookie documentation.

7. How long I keep your information

I retain your information only for as long as necessary for the purpose it was collected:

Enquiries that do not lead to a project: deleted within 6 months of our last communication
Enquiries that result in a working relationship: project-related correspondence is retained for 6 years from the end of the project, in line with UK contract and tax record-keeping requirements

When I no longer need your information, I will delete it securely.

8. How I keep your information safe

I take reasonable precautions to protect the personal information you share with me. Your form submissions are transmitted securely via the Wix platform using HTTPS encryption.

Access to form submissions and correspondence is limited to me personally. I do not store your information in unsecured documents or share it unnecessarily.

No method of electronic transmission is completely secure. While I take reasonable steps to protect your information, I cannot guarantee absolute security against unauthorised access.

9. Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights in relation to your personal information:

Right of access: you can request a copy of the personal information I hold about you
Right to rectification: you can ask me to correct inaccurate or incomplete information
Right to erasure: you can ask me to delete your information, subject to any legal retention obligations
Right to restriction: you can ask me to limit how I use your information in certain circumstances
Right to object: you can object to my processing of your information where I rely on legitimate interests as the lawful basis
Right to data portability: you can request your information in a commonly used, machine-readable format

To exercise any of these rights, please contact me at hello@olgakovalchuk.com. I will respond within one month of receiving your request, as required by UK GDPR.

10. Children's privacy

This website is intended for use by adults seeking professional web design and brand identity services. I do not knowingly collect personal information from anyone under the age of 18. If you believe I have inadvertently collected information from a minor, please contact me at hello@olgakovalchuk.com and I will delete it promptly.

11. Updates to this policy

I may update this privacy policy from time to time to reflect changes in my practices or in applicable law. When I do, I will update the "Last updated" date at the top of this page. I encourage you to review this policy periodically.

Continued use of this website after an update constitutes acceptance of the revised policy.